FAQ

If you are unable to find the part you are looking for please contact us

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Pickup is available at Acacia Ridge QLD 4110

At Auto Parts Guys we are always trying to bring you the best deals this includes shipping fees.
Majority of items & orders over $150 have free shipping Australia wide. *Free shipping is not available for orders over the weight or volume of 4.8kg

Once your order has been dispatched you will receive an email with your invoice and tracking number.

We currently ship to Australia & New Zealand

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).