FAQs

We list nearly 60,000 parts online and can order in plenty more. Send us a parts quote request with your rego or VIN, or call 07 3340 4392, and we'll track it down for you.

Orders are picked and packed quickly – often the same day – so once an order is placed we're unable to change or cancel it. If something isn't right, contact us straight away and we'll see what we can do.

Of course. Call 07 3340 4392 (Monday–Friday, 8:30am–5pm) or send us a message. We reply to emails within 48 hours – messages sent on a Friday are usually answered the following Monday, often sooner.

Yes – choose Pick Up at checkout and collect from our Acacia Ridge store (111 Beenleigh Road, QLD 4110). We'll email and SMS you when it's ready. How Click & Collect works.

Yes – most orders over $150 ship free Australia-wide. Free shipping doesn't apply to orders over 4.8 kg in weight or volume; those are quoted at checkout. Delivery information.

Yes. As soon as your order is dispatched we email you the invoice and a tracking number.

We ship to addresses across Australia and New Zealand.

Standard shipping usually takes 3–5 business days. Next-day shipping is available on domestic orders for an extra charge. Delivery times for New Zealand depend on the products and destination and are estimated at checkout.

Return items within 30 days of receiving your order, in the condition you received them – unused, with any tags attached and in the original packaging. Contact us first and we'll talk you through it. See our refund policy.

Refunds are processed within 7 days of the returned item(s) arriving back with us.